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國際醫療與特需醫療部

廣東醫科大學附屬醫院國際醫療與特需醫療部

——粵西國際高端醫療服務的新典范

廣東醫科大學附屬醫院國際醫療與特需醫療部成立于20202月,下設國際醫療與特需醫療病區、國際醫療與特需醫療門診、國際醫療與特需醫療體檢部。具有溫馨舒適的診療環境、優質高效的診療技術、貼心周到的護理服務和方便快捷的體檢流程,滿足市民和外賓對多元化醫療服務的需求,為國際人士和國內高端人群提供門診、住院、健康體檢、疫苗接種、出診、海內外緊急醫療轉運、重大涉外活動醫療保障、智能化健康和慢性病管理及預防保健服務。國際醫療與特需醫療部專家團隊擁有我院各臨床專業的學科帶頭人、專病中心和亞??曝撠熑?、博士生導師、知名專家等136名以及工作人員30多人竭誠為客戶提供優質的醫療服務。

國際醫療與特需醫療病區簡介

國際醫療與特需醫療病區是在VIP病區基礎上轉型升級而來,優質、快捷、高效的醫療服務和溫馨、舒適、全方位的護理服務獲得了專家、患者和社會的認可,VIP病區近年來獲得醫院優秀科室獎、醫院優質服務獎、湛江市巾幗文明崗“廣東省巾幗文明崗”的殊榮。

一、優美舒適的住院環境:國際醫療與特需醫療病區設有床位21,分為A豪華、A豪華單間、B級單間和B級雙人間4種。配備有高級多功能病床、中心輸氧及負壓吸引設備、移動式中央心電多參數監護系統、除顫儀、多功能呼吸機、高流量呼吸治療儀、全胸多頻震蕩排痰機等醫療設施。配備有酒店式設施并提供家屬休息空間和床品。A級套房還配有小型會客廳和廚房設施。病房環境優美、寬敞明亮、布局合理,即有賓館的舒適也有家庭的溫馨,具有極好的私密性,適合家人陪伴,利于術后康復,避免交叉感染,休養心身,使患者早日康復出院。

二、“精英醫療團隊”的診療模式,為患者提供優質、高效、精準、快捷的醫療服務:國際醫療與特需醫療部專家團隊由各學科臨床經驗豐富、知名度高、醫術精湛的專家組成。以老年醫學和全科醫學專家為核心的醫療團隊常駐病區,共有醫師6,主治醫師以上者5人, 臨床知識面廣、臨床經驗豐富,“細心、耐心、精心”是我們的特點。醫療工作實施“精英醫療團隊”的特色診療模式:國際醫療與特需醫療部專家團隊和常駐病區的全科醫師共同組成精英醫療團隊,可以獲得全院各臨床??萍皶r有效優質的醫療技術支持和住院全程全方位的個性化疾病管理,共同完成診療全過程。

服務特色:

1. 查房密度增加,醫師隨叫隨到。

2. 多學科技術支持 有較高醫療需求或病情疑難復雜者,可以得到全院專家團隊的多學科專家(包括醫技、護理專家)會診,共同制定最佳診療方案。

3. 醫療綠色通道服務 設有優先檢查和手術通道;可安排床邊B超、心電圖及X光檢查;可點名專家會診、點名專家檢查和點名專家手術。

4. 及時快速轉科 根據患者病情需要及時快速轉至??苹?/span>ICU治療。

5. 接送出入院服務 根據患者的需要,可提供出診接送入出院服務。

6. 出院健康指導和跟蹤隨訪

7. 定制個性化的智慧健康和慢性病管理 利用互聯網+醫療在高端人群和家庭中開展智慧健康與慢性病管理,為客戶提供全方位的院前院后、線上線下的醫療保健服務,提升客戶的健康幸福感。

8. 涉外醫療保障 專家團隊為國際醫療部客戶提供出診、海內外緊急醫療轉運、重大涉外活動醫療保障的醫療服務。

9. 保險直付 為簽約商業保險公司高端客戶提供住院保險直付業務。

三、“護理技術精湛,護理服務精心,生活服務貼心”為內涵的護理服務:國際醫療與特需醫療部護理專家團隊,由各??萍夹g精湛、經驗豐富的護理專家組成,為患者提供高端專業的護理指導,解決疑難護理技術操作。病區護理組是一支充滿青春活力、具有良好工作素養和豐富的工作經驗、技術精湛的護理團隊,由10名從全院挑選出的精英護理人員和3名客服人員組成,優質的護理服務將賓館式服務的舒適和家庭式關愛的溫暖融入到日常醫療護理和生活護理中,滿足患者的個性化需求。

特色護理服務項目

1. 為患者提供細致入微的生活護理。

2. 安排優先檢查,全程陪護送檢。

3. 協助辦理入院、出院手續。

4. 實行“全科、全方位、全程”護理,分管病床,責任到人,保證品質。

5. 對出院患者定期電話跟蹤和隨訪,了解康復情況,預約復診時間。

6. 為住院的勞模、見義勇為英雄、國際友人等逢生日或出院時送上鮮花和全體醫護人員的真誠祝愿。定期組織集體活動和病友會。逢年過節為患者送祝福和禮物。

7. 為患者和家屬提供醫療保健咨詢、家庭健康咨詢、心理衛生咨詢,家庭護理指導。

8. 為出院患者提供上門護理服務: 如更換導管、傷口換藥、壓瘡護理、鼻飼護理、飲食指導等(另收費)。

四、個性化及專業化的餐飲指導和點餐服務

每一位入住患者都可以享受到溫馨可口的個性化點餐服務,以促進疾病康復。由營養科專家負責提供國際醫療病房客戶的個性化餐飲指導。根據處方和客戶餐飲習慣愛好制定食譜,指定廚師制作或外購并按時送達交由護理人員送入病房。

地址:廣東省湛江市霞山人民大道南57號廣東醫科大學附屬醫院6號住院大樓5層、6層。

電話:0759-2369928,2369932


國際醫療與特需醫療門診簡介

國際醫療與特需醫療門診由原“特需(VIP)門診”升級改造而成,本部門位于廣東醫科大學附屬醫院門診樓九樓,設有診室十四間,出診專家包含腎病內科、心血管內科、神經內科、呼吸內科、血液內科、消化內科、婦產科、骨科、胃腸外科、顱腦外科、肝膽外科、疝和腹壁外科、甲狀腺乳腺血管外科、整形外科、皮膚科、腫瘤科、中醫科、耳鼻喉科、生殖中心、兒科、精神心理科、核醫學科、頭頸腫瘤專病中心、肝硬化專病中心、兒童哮喘專病中心、慢性疼痛專病中心等??坪蛠唽??。國際醫療與特需醫療門診部具有以下特色:

一、高品質的醫療專家團隊

國際醫療與特需醫療門診部由我院遴選出的各科知名度較高,臨床經驗豐富,具有正主任醫師或正教授職稱的醫療團隊專家坐診,大部分專家是廣東省名中醫、臨床學科帶頭人,專病中心或亞??曝撠熑?、博士導師。

二、溫馨的診療環境

國際醫療與特需醫療門診部環境溫馨舒適,獨立診室,冷暖空調,候診室配備彩電、音響、書報雜志,飲水機等個性化與人性化的設施。特設國際醫療貴賓室一間,寬敞明亮,私密性好,配有獨立衛生間,高檔沙發、高級診查床等。

三、便捷的“一站式”服務

提供全程導診服務、一對一獨立診室專家接診、電話預約掛號、點名專家會診、掛號、劃價、收費、檢驗、取檢查檢驗報告等“一條龍”服務。

四、服務內容

1、預約:需要到國際醫療與特需醫療門診部就診的患者通過搜索“廣東醫科大學附屬醫院”微信公眾號網上預約或提前一天通過電話或現場與我院客戶服務部預約。預約電話:0759-2369336。也可以在就診時向主診醫生提出,由主診醫生幫助實行診間預約。

2、掛號:除了網上繳納掛號診療費,也可就診當天到門診大樓9樓國際醫療與特需醫療門診大廳獨立的“掛號收費窗口”掛號。就診前需到報到機報到。掛號時間:上午07:50~11:20;下午14:20~16:50。

3、診療:國際醫療與特需醫療門診部所有的診療均與專家一對一在獨立的診室內完成,診療專家主動維護患者隱私,認真、細致地為患者服務,實行限號出診,每位患者診療時間約10-20分鐘。

4、多學科專家會診:對于疑難復雜客戶提供多學科專家會診服務,共同制定診療方案。

5、優先檢查綠色通道:繳費后由護士預約綠色通道快速檢查。

6、抽血檢查:國際醫療與特需醫療門診部內設有獨立的抽血室為患者采血,由專人送檢。

7、輔助檢查:交付陪檢費用后,護士親自把病人送往相關輔助科室進行優先檢查,快速取得檢查報告??梢渣c名專家檢查或者閱片并提前發報告,需另外繳納一次診療費。

8、免費早餐:設有溫馨餐廳,對于在國際醫療與特需醫療門診抽血及輔助檢查的客戶提供免費暖心的早餐一份。

9、為國際醫療門診患者提供代取檢驗檢查報告、代取藥或寄送服務。


國際醫療與特需醫療體檢部簡介

廣東醫科大學附屬醫院國際醫療與特需醫療體檢部由健康管理中心特需體檢區轉型升級而來,由醫院健康管理中心管轄。專業個性化、全面系統化和溫馨私密化的服務是國際醫療與特需醫療體檢部的服務標準,檢前專業健康專家一對一咨詢,對特需客戶的年齡、職業、生活習慣選擇合適的體檢項目,檢中專業導檢人員陪同全程導檢,全面、快速、無痛、科學、正確地開展健康體檢和健康指導。

1、提供多樣化免費營養早餐,滿足不同人群的需求;

2、導檢護士專業、微笑服務,使客戶倍感親切和舒適;

3、利用互聯網無地域、無時間限制的優勢,為每一位客戶建立網上電子健康檔案,在任何時候,任何地點,只要有互聯網,顧客就可以憑密碼登錄查看健檢結果;

4、遵循“精益求精”的高標準配備檢查儀器設備:獨立配備低劑量螺旋CT、數字化DR成像系統、西門子彩色B超、腦卒中早期篩查檢測儀等系列國內外先進醫療設備,與消化內科合作開展無痛胃鏡、腸鏡檢查。各種檢查通過醫院PACS系統與院內各檢查中心聯網,體檢總檢報告通過三級醫師審核,提供詳實、通俗易懂的健康指導。體檢數據可直接提供給住院和門診臨床參考,避免了重復檢查,最大限度地保證了體檢質量。

5、高素質人才配置:體檢部依托醫院平臺,整合優質醫療資源,擁有多名高年資臨床醫師、檢查醫師及經驗豐富的護理人員,現有固定工作人員36人,其中高級職稱11人,還可根據需要抽調醫院??漆t護人員。

6、檢后綠色通道服務:體檢部可為檢后需進一步做PET-CT、CT、MR、無痛胃腸鏡等大型檢查提供綠色通道。

7、專家團隊提供檢后診療銜接:由資深專家組成的會診小組對特需客戶的體檢結果進行仔細分析,提供清楚全面的健檢結論、健康建議和健康管理服務。由國際醫療與特需醫療部病區老年病學和全科醫學專家銜接進行慢性病管理、疾病咨詢和醫療保健服務。對有??浦委熜枨蟮目蛻艏皶r與國際醫療與與特需醫療部專家團隊銜接做好后續的診療跟蹤或住院服務。根據團體客戶需求,安排醫院各??茖<颐赓M上門進行健康講座及針對性的疾病咨詢服務。



International and Special Medical Services(ISMS) of the Affiliated Hospital of Guangdong Medical University

--Defining High-Quality International Medical Service in Guangdong

Founded in February 2020, the International and Special Medical Services (ISMS) of the Affiliated Hospital of Guangdong Medical University is one of the leading international and special medical service programs in Guangdong. Previously known as the VIP department, the ISMS strive to offer leading diagnosis and treatment technology, premium caring service and convenient health examination experience for our hundreds of thousands of both local and expat families. Consisted of clinics, wards and health examination services, the ISMS provide a warm and comfortable treatment environment as well as diversified medical services, including vaccination, home visits, emergency medical transfer at home and abroad, medical support for important international events and AI-powered health management and prevention of chronic diseases.Insurance direct billing service is available  for patients with medical insurance plans by designated commercial insurance providers. The entire ISMS team is consisted of 136 medical experts, including head doctors across all departments and centers, respected experts in medical specialty and sub-specialty fields, medical professors and PhD supervisors, as well as over 30 staff members dedicated to providing the best quality medical services to our guests and patients.


The International and Special Medical Service Ward

Previously known as the VIP ward, the new International and Special Medical Service Ward is well-positioned to provide patients with a home-like environment during their stay at the ISMS. We take pride in our expedient treatment services as well as all-around caring services, which have been widely recognized by experts and guests alike with various awards.  

Elite Medical Service:

The medical expert team at ISMS is consisted of experienced, highly trained and well-recognized doctors. The in-residence doctor team is consisted of a total of 6 general practitioners and geriatric specialists. More importantly, when needed, leaders and specialists across all departments at the Affiliated Hospital of Guangdong Medical University as well as external experts are also available on demand as part of the Elite Medical Service program.

With systematic support from the entire hospital, we strive to combine maximum diagnostic and treatment strength, professional expertise and full-process guidance to guarantee the best recovery of health for all of our patients.

Highlights: 24-hour on-demand inpatient services

1.Multidisciplinary Medical Guidance and Priority Pass for Medical Services

2.Express ICU Transfer in Case of Emergency

3.Patient Pick-up and Assisted Registration

4.Post-Discharge Follow-up Health Tracking and Medical Visits

5.Personalized Smart Health Management and Chronic Disease Prevention Program, Empowered by Smart Mobile Application and Big Data System

Class-A Hospitality:

A total of 21 beds are available to welcome our patients at the ISMS ward, grouped into 4 categories: Series-A Executive Single Room, Series-A Business Suites, Series B Single Room and Series B Double Room.

The rooms are equipped with advanced multi-functional beds, central oxygen and negative pressure suction devices, mobile central ECG multi-parameter monitoring system, defibrillator, multi-function ventilators and other advanced medical facilities. In addition, hotel-style facilities and offerings are available to provide optimal personal comfort, ensured privacy and quality family time.

Dedicated Nursing A selected group of experienced nurses (10) and paramedical staff(2) are at your service to ensure the promised hospitality and compassion are felt by patients during their entire stay.

Personalized and Customized Nutritional Meal Options

Our nutrition specialist provides personalized and customized guidance on daily menu service in line with patients’ personal preferences as well as health conditions. Meals will be delivered by our nurses on time to ensure timely and adequate nutritional intake during the period of treatment at the ISMS.

Location: Floor 5 & 6, Building No.6, Affiliated Hospital of Guangdong Medical University, No.57, Renmin Avenue, Xiashan District, Zhanjiang City, Guangdong Province, China

TEL: +86- 0759-2369928,2369932


The International and Special Medical Service Clinic

Previously known as the VIP Clinic, the new International and Special Medical Service Clinic where one is free to consult any experts by medical experts from across all Departments and Specialty Centers at the Affiliated Hospital of Guangdong Medical University are at your service.

Comprehensive and Professional Clinical Service

The experts at the ISMS Clinic represent the comprehensive diagnostic strength at the hospital, coming from the following departments: Nephrology, Cardiology, Neurology, Respiratory Medicine, Hematology, Gastroenterology, Gynecology and Obstetrics, Orthopedics, Gastroenterology, Craniocerebral surgery, Hepatobiliary surgery, Hernia and Abdominal Surgery, Plastic Surgery, Dermatology, Oncology, Traditional Chinese Medicine, Ear-Nose-Throat medicine, Pediatrics, Psychiatry, Nuclear Medicine and specialty centers: Infertility Center, Head and Neck Cancer Center, Cirrhosis Center, Childhood Asthma Center. Many of the medical experts have been widely recognized within Guangdong and all of China and are the leading authority in their respective fields.

A Stress-free and Welcoming Environment

Air-conditioned independent clinic room; waiting room is equipped with TV, books and magazines as well as refreshments.

A special VIP room with high-quality sofa and medical bed is also available, equipped with independent restroom and provides sufficient comfort and privacy for patients.  

Convenient One-Stop Solution

At the ISMS Clinic, a one-stop solution is provided to ensure convenience: one-on-one medical guidance, dial-in registration, designated expert registration, facilitated access across the entire process at the clinic.

Service Guidelines

1. Booking: Patients intended for ISMS Clinic may book online via Official WeChat Account of Affiliated Hospital of Guangdong Medical University or via phone call with our Customer Service team (+86-0759-2369336).

2. Registration. Registration payment may be completed online as well as onsite at Floor 9 of Main Outpatient Building at the ISMS counter (Opening Hours: 07:50~11:20;14:20~16:50).

3. Treatment: All of treatment procedures at ISMS Clinic are completed one-on-one in independent rooms for the sake of privacy and comfort of patients. Each patient may have 10- 20 minutef consultation time.

4. Multidisciplinary expert consultation: Consultation with experts from different departments and fields may be arranged to ensure best solution for challenging situation.

5. Priority Access: Nurses will arrange for priority access for examinations upon completion of payment.

6. Blood TestIndependent blood test rooms are available at ISMS Clinic; blood samples are transferred to labs by designated personnel.

7. Auxiliary Examination: Upon completion of payment, nurses will personally guide the patient to designated auxiliary examination centers for priority examination; results and reports are delivered expediently.

8. Complimentary breakfast: A complimentary breakfast is provided for patients registered for blood tests and auxiliary examination.

9. Reports, medicine may be picked-up and delivered by designated staff on behalf of patients.

 

The Health Examination of International and Special Medical Services

Previously known as VIP Health Examination, the Health Examination of ISMS is supervised by the Health Management Center at the Affiliated Hospital of Guangdong Medical University. The Health Examination of ISMS adheres to international standards and provides comprehensive, personalized and reliable health examination services to guests.

The ISMS Health Examination is equipped with advanced devices, such as Low-dose CT system, Digital Radiography system etc. Painless gastroscopy and colonoscopy are also available via collaboration with Department of Gastroenterology. Examination results are synchronized by PACS System with examination centers in different departments to avoid repetitive examinations and serve as reference for follow-up diagnosis and treatment; final results are reviewed by at least three specialists before sound and appropriate health advice are provided in the final health report.

Before the examination, advisors will assist patients in choosing the right health check-up programs that meet their personal needs based on their age, profession, lifestyle etc. During the examination, our staff will guide you through the entire process to ensure all procedures are completed in line with professional guidance.

As part of the ISMS service, a team of experienced medical experts will analyze the health examination reports for designated guests in order to meet the needs of overall health management. Professional advice on the prevention of chronic disease and other needs of health caring will also be offered. For guests with specific needs for further medical attention, our staff will contact and arrange for follow-up diagnosis and treatment on behalf of the guest.

Diverse breakfast options are available for our guests to meet diverse needs. Well-trained service staff with a smile to ensure comfort and ease throughout the experience.

A personal health profile will be established for every guest in our database in order for ease-of-access: examination results may be accessed online with pass code anywhere anytime.


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地址:湛江市霞山區人民大道南57號

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